Field Service and Repair

Our Service is Your Strength

When you have to be up-and-running fast, call Excel. Our knowledgeable field service engineers are qualified to repair over 100 different brands of control panels, and circuit boards. This coupled with the latest drive products, system engineering, in-house repair and unparalleled technical support gives our customers the advantage of superior knowledge, support and improved UPTIME!

Excel is an Authorized Service Provider for many premium manufacturers.

• ABB
• Allen Bradley/Rockwell
• Benshaw/Curtis Wright
• Danfoss/Vacon
• Emerson/Control Techniques
• Parker Hannifin/SSD/Eurotherm
• Powertec Drives
• Reliance
• Siemens
• Unico
• Yaskawa/EMS/Omron/Saftronics
• Call for a Complete List of Brands!

Sample Products Serviced

• AC Inverters, Soft Starters, DC Drives, Servo Amplifiers, PLCs, HMIs, I/O Cards
• Integrated Systems, Drives, PLCs & HMIs
• Scheduled Field Service
• Training – Basic and Advanced
• Technical Product Support

Scheduling Service

Worldwide Field Service, Available 7 Days a Week

Simply call our hot-line at 800-878-3811 or use the Request Service web-link on this page to schedule a service technician. If you are calling after normal business hours, you will be prompted to leave a message which will summon a priority return call on the following business day. Excel schedules service technicians on a first come first serve basis and according to product specialty. All time and mileage is billed portal to portal, and there are no minimum billing charges.

Maintenance Contracts

Improve Your Up-Time

Excel provides maintenance contracts and other customized maintenance programs that offer a wide range of benefits to our customers. Simply ask one of our sales representatives for more information on these standard services.

Technical Support

Unparalleled Support

We want to ensure total satisfaction, and sometimes that means taking time out to help our customers through start-up, or installation difficulties.

This includes our in-house tech support, as well as remote VPN, site-to-site communications.

Preventive vs Reactive Maintenance

“Is your facility lacking a Preventive Maintenance Plan? Is your company experiencing loss of production and high maintenance costs associated unscheduled downtime? Excel can Help.”

In today’s world of the high cost equipment downtime, increased production and JIT demands, Preventive Maintenance warrants serious consideration. No one would argue fixing equipment as quickly as possible is important, few realize the high costs associated with Reactive Maintenance.

Preventive Maintenance should be considered as a viable alternative to keep equipment in top shape and operations running smoothly and efficiently.